I recently purchased a very expensive washer and dryer off Facebook Marketplace and needed help moving and installing them. Abdiel and Steven from Lugg were absolutely phenomenal. Here are the key highlights of my experience with them:- Professionalism: From the moment they arrived, they exhibited utmost professionalism, ensuring that every step of the process was handled with care.- Punctuality: Despite the late hour, they arrived on time at 9 PM, as promised, ready to get the job done.- Careful Handling: They treated my new washer and dryer with extreme care, ensuring that no damage occurred during the move.- Installation Expertise: They installed the washer and dryer with perfection, ensuring everything was set up correctly and working smoothly.- Attention to Detail: They paid close attention to every detail, from securing the appliances during transport to making sure they were level and properly connected.- Customer Satisfaction: Their dedication to making sure we were happy was evident. My wife was particularly impressed and very happy with their service.- Last-Minute Availability: I was amazed that they were available last minute, which was crucial for us given our tight schedule.- Above and Beyond: They truly went above and beyond, working late into the night to ensure everything was perfect.Thank you, Abdiel and Steven, for making this experience seamless and stress-free. I highly recommend them to anyone needing moving services for heavy and expensive items!
MMark in Santa Monica, CA
5.0
